Remove 2012 Remove Comparison Remove Corporate Strategy Remove Productivity
article thumbnail

Overcoming Poor Customer Experiences

Inward Consulting

Gallup, in one of their recent studies calculated that the current state of poor employee engagement, which is presently around 73%, translates into a loss of $143 billion in productivity and shareholder value. I have learned that CVS provides a list of insurance companies with their fees for prescriptions in a comparison table.