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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. To date, Knowledge Management has primarily been in the service of cost cutting or its twin, time saving.

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4 Great Ways to Conduct Peer Assists: Transferring Knowledge Effectively

Conversation Matters

The day of the match the Observation team, in pairs, would observe and conduct interviews according to the plan. The challenge was to achieve a step-change in the number of small retail outlets which sold Mars products in order to drive a rapid increase in sales in these markets. billion potential consumers of Mars products.