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7 Ways to Keep Call Center Employees Engaged

Achievers

It’s never too late to start leveraging employee surveys and feedback tools to gauge employee engagement levels, and take immediate action to address any disengagement right away. Focus on Long-Term Hires. Employees who churn after 90 days or less from their hire date are a common problem in the contact center industry.

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7 Ways to Keep Call Center Employees Engaged

Achievers

It’s never too late to start leveraging employee surveys and feedback tools to gauge employee engagement levels, and take immediate action to address any disengagement right away. Focus on Long-Term Hires. Employees who churn after 90 days or less from their hire date are a common problem in the contact center industry.

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Navigating Clawback Provisions in Compensation Plans

Decusoft

This provision became a tool for controlling employee compensation and preventing fraud in executive officers after 2008. . Some corporate governance officers demand that corporations “ clawback ” incentive compensation bonuses paid to employees if the results on which such awards were based were later discovered to be incorrect.

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A Template for Organizational Cultural Change

Culture University

Not simply products delivered, systems installed, or services provided, but business results—needs met, problems solved, and goals achieved. Think of culture as the software that drives how an organization operates. So, make your numbers any way you can because highly bonused people get the promotions.”

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16 Employee Perks Your Team Wants More Than a Pay Raise [Infographic]

SnackNation

In today’s hyper-competitive hiring market, CEOs and hiring managers are struggling to figure out the best ways to attract and retain top talent. 40% of respondents to Glassdoor’s Q3 2015 employment confidence survey said that they value health insurance more than a pay raise. Healthcare Insurance. Vacation / Paid Time Off.

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15 Recruiting Techniques to Hire Like Box

Entelo

Hiring over a thousand people is no easy feat, but the folks at Box managed to do it. Particularly, Kenny Mendes and his 20-person hiring team made the moves to bring the Los Altos cloud storage company from 40 to over 1,200 in a time when enterprise software was " really unsexy". There was no formal training.

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38 Ways to Make Real Progress on Diversity, Equity, and Inclusion

Linkedin Talent Blog

Many set diversity targets and rushed to hire chief diversity officers to implement DEI programs. You can also explore how new features in LinkedIn Recruiter can help recruiters and hiring managers effect change and improve their diversity efforts. Take steps to improve your diversity hiring strategy 1.