Bridging The Gap Between HR And Business Outcomes
Hppy
MAY 16, 2016
Shaswat Kumar, partner, Aon Hewitt via Business Standard. Most likely, we’ll be looking at revenue goals, costs-related goals, market share goals, customer satisfaction or return on capital. As the CHRO, I’ll be looking at what drives customer satisfaction. increase in engagement among employees at a particular store.
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