5 Key Takeaways From the 2021 CUNA HR & Organizational Development Council Virtual Conference
Fond
MAY 13, 2021
Because every role at a credit union ties back to supporting members, when that employee performs poorly, the member experience suffers too. In a breakout session dedicated to this idea, Tracy Maylett, CEO at DecisionWise, referred to the concept as the Law of Congruent Experiences.
81 
Let's personalize your content