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This knowledge also increases efficiency, streamlines workflows, and develops effective changemanagement strategies. AI talent retention solutions Mastering talent retention: Webhelp Webhelp, a global business process outsourcing (BPO) firm, embraces AI in HR to boost talent retention.
One of my clients who has mass screening to be done phone screening of candidates for BPO roles, they’ve started leveraging bots to do mass phone screening. I know many of them have signed up for job boards, which focus on gig workers, freelancers.
CLOSE Shawn Banerji is the managing partner for the Data, Digital & Technology Leaders Practice at Caldwell, co-located in the New York and Stamford offices. Her experience includes incident management, changemanagement, ITIL best practices, software licensing and team leadership.
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