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PSB
OCTOBER 18, 2023
Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The missing link here is structured call center training. In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more.
PSB
JANUARY 4, 2022
Read on to find the answers to these questions and learn ways to upskill your employees. Read on to find the answers to these questions and learn ways to upskill your employees. Employees want to learn and need their organization’s support. They want companies to encourage active learning. And how can you apply it?
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MapHR
MAY 8, 2018
One sector to focus on would be learning. In fact, companies should focus their respective learning strategies on training and support, manager development, and self-directed and dynamic learning. As a result, employees want and need continuous training and support. It makes millions of products globally.
HR Morning
JUNE 11, 2019
And, while you may think you are offering top-notch learning and development programs, they don’t think you are doing such a great job. And when they don’t see a commitment to helping them gain the skills they need to advance their careers, your employees are open to offers from competitors who are investing in learning and development.
HR Tech Girl
MARCH 24, 2023
The switch to hybrid and fully remote working has required training teams to invest their time, budget, and energy into designing, developing, and delivering modern, virtual-first remote training experiences for upskilling new employees. Your learning materials will have to transform in order to be effective.
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