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How HR Chatbots Can Improve HR Processes (Includes Company Examples)

Analytics in HR

Performance management , employee engagement and satisfaction, training and development, recruitment and talent acquisition , and employee inquiries are among the top five functions that AI has significantly impacted. HR analytics and actionable insights: Screen resumes for faster and smarter recruiting.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

The company combines Customer Analytics, Omnichannel Routing, Workforce Optimization, Automation and AI, all on an Open Cloud Foundation, to power seamless experiences for every customer journey. The all-in-one Genesys Cloud CX solution unifies customer and agent experiences across phone, email, chat, text and social channels.