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How to Retain Call Center Employees & Reduce Turnover

Empuls

However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. However, retaining top talent in your call center is crucial for maintaining customer satisfaction, reducing recruitment and training costs, and fostering a positive work environment.

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13 Ways to Use HR Data to Improve Decision-Making

Engagedly

From customized recruitment strategies to listening to employees, there are several ways your company can improve its decision-making and leverage valuable HR data. Here are 13 ways to use HR data to improve decision-making: Customized Recruitment Strategies. Exit Interviews and Turnover Data . Improve Attrition and Retention.

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How to Scale Your Remote Workforce Payroll for Growth and Success

Ongig

Even though the world is now officially the employee’s market, you, as the employer, have the chance to create the kind of remote environment that fosters retention and transparency. Foster a Strong, Cohesive Remote Work Culture Wondering what on Earth team building has with payroll? Let’s get started! Glad you asked!

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The Top HR Trends to Look Out For in 2022

Avature

As roles keep evolving in the coming year, focusing on skills will allow a shift in parameters, therefore encouraging recruiters to consider a more diverse and broader group of candidates. So, just as career paths are becoming more flexible, so are recruiting strategies. Trend 2: Social Media Recruitment.

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HR Trends in 2024: Navigating the Future of Work

Empuls

Technological advancements: The rise of digital tools and platforms allows for more innovative and effective ways to engage employees, from virtual team-building activities to AI-driven personalized feedback systems. IBM has seamlessly integrated AI into various aspects of their HR processes, from recruitment to employee engagement. 

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The Top HR Trends to Look Out For in 2022

Avature

As roles keep evolving in the coming year, focusing on skills will allow a shift in parameters, therefore encouraging recruiters to consider a more diverse and broader group of candidates. So, just as career paths are becoming more flexible, so are recruiting strategies. Trend 2: Social Media Recruitment.

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Build a high-performing sales team: your comprehensive guide

Workable

It’s a process that requires careful planning, strategic thinking, and a deep understanding of why you’re tasked with building that team and what its role is. The role of a sales team is multifaceted, encompassing everything from lead generation and customer acquisition through to account management and customer retention.