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National Customer Service Week: A Thank You to Those Who Answer The Call

Payactiv

Learn to put your personal issues aside as you try to explain and listen with understanding, compassion, the patience of a saint, and nerves of steel. As businesses transitioned online in the wake of pandemic lockdowns, e-commerce skyrocketed 49% and call center employees became the most essential part of an essential economy.

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On Demand Pay in Numbers: The Harris Poll

DailyPay

In addition to her executive director duties, she blogs at www.workforceinstitute.org and, as a spokesperson for Kronos, has been quoted frequently in the media on a variety of topics impacting the workforce. She has published four anthologies on workforce development and management. In this podcast you will learn about….