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4 Questions HR Leaders Need to Ask About Holiday Workers Now

Visier

If you work in HR for a holiday hustle industry, managing staffing shortfalls and linking talent to customer satisfaction are likely at the top of your priority list right now. It is not enough to know that you are short staffed: you need to understand whether this is having an impact on your business.

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9 Types of Employment Contracts You Should Know

Analytics in HR

Knowing the proper steps to hire someone is one of the key foundations of Human Resources , starting with understanding the various types of employment contracts. Being aware of the different employment contract types, their contents, and their implications protects organizations from risk. Let’s have a look at the most commonly used contracts.

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What Is Human Resources?

Analytics in HR

As a department, it is responsible for managing HR activities from recruitment and onboarding, compensation and benefits, learning and development, performance management, and employee relations to separation or retirement. Human Resources is both a function and a department within an organization.

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How to Retain Call Center Employees & Reduce Turnover

Empuls

However, retaining top talent in your call center is crucial for maintaining customer satisfaction, reducing recruitment and training costs, and fostering a positive work environment. According to Quality Assurance and Training Connection , call centers, on average, see an annual turnover rate ranging from 30% to 45%.

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Building An HR Department: A Step-By-Step Guide

HR Tech Girl

HR departments have five principal functions: meeting staffing needs, employee compensation, employee benefits, performance assessment and appraisal, and law compliance. This allows them to learn to use novel technologies and techniques and also to brainstorm new recruitment and candidate assessment methods and strategies.

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Guide to Hiring Employees in Ireland

Recruiters Lineup

The Irish employment law is comprehensive and covers various aspects such as employment contracts, working hours, leave entitlements, and termination procedures. Working Time Regulations: The Organisation of Working Time Act in Ireland outlines regulations concerning working hours, breaks, and annual leave.

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Scheduling and Forecasting to Improve Employee Productivity

Zenefits

Read on to learn about scheduling and forecasting, plus the importance of technology to these processes. Which business areas will likely need more staffing, and when? Do you (or will you) need to cut back on staffing? For example, should you implement a hiring freeze, reduce work hours, or lay off certain people?