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Top 10 HR Best Practices to build Better Workplaces in 2020

CuteHR

Open book management style. Sharing information about contracts, sales, different clients, objectives, policies, employee personal data, etc. make a confident statement that the workforce is as passionate about the business as the management. T he 360 Degree Performance management feedback system.

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With Globoforce on Social Recognition

Strategic HCM

I’ve been a long supporter of Globoforce’s work on recognition, eg this webinar we did together, and also my support for their book – see this endorsement (which I still support) printed at the start of this: “Recognition is a hugely underused and badly misused HR and management tools.

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How HR Chatbots Can Improve HR Processes (Includes Company Examples)

Analytics in HR

Performance management , employee engagement and satisfaction, training and development, recruitment and talent acquisition , and employee inquiries are among the top five functions that AI has significantly impacted. Data usage must also be transparent to avoid breaching employee privacy and trust.

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HR Tech Weekly: Episode #213: Stacey Harris and John Sumser

HR Examiner

This Week, We Have Updates From Stacey And John From The Ultimate Connections 19 Event, Amazon Will Release Conversational Knowledge Data Set of More Than 4 Million Words, Automattic Launches Happy Tools Distributed Workforce Products, and ActivTrak Raises $20M For Employee Monitoring Software. Topics: HCM, AI, and Scheduling.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

Advanced analytics : Providing insights into call metrics, agent performance, and customer behavior, facilitating data-driven decision-making. Integration capabilities : Integration with various customer relationship management (CRM) systems and other business tools allow for seamless data sharing.

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HR Tech Weekly: Episode #275: Stacey Harris and John Sumser

HR Examiner

And I think that’s a very different dialogue, where the slow and steady making some decisions about where we’re at what we’re doing and making various strategic data driven movements is probably a much better guidance in this market. But that means you have to be able to gather the data. There were some other ones.