Remove Call center hiring Remove Knowledge Management Remove Performance Management
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The Foundation of Successful Employees

ATD Human Capital

Without a thoughtful onboarding process, organizations may see decreased productivity, increased turnover, and lost revenue. Organizations with lower turnover rates tend to focus time and resources on structured onboarding programs. The information a new executive needs isn’t the same as what a new call center agent needs.

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AI and Intelligent Tools in HR Tech Right Now – Q&A, Reinventing HR

HR Examiner

This video by John Sumser is his talk on where we are right now with Intelligent Tools (AI and Data) in the HR and Recruiting space in the times of the coronavirus pandemic. It’s less of a chatbot and more of an intelligent knowledge manager. Call center volume is okay. Hiring pace is slowing.

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Q&A on AI and Intelligent Tools with John Sumser

HR Examiner

Watch this video Q&A with John Sumser on AI and Intelligent Tools in the HR and Recruiting space during the coronavirus pandemic. This video by John Sumser is his talk on AI and Intelligent Tools in the HR and Recruiting space in the times of the coronavirus pandemic. Call center volume is okay. Tools like Socrates.ai