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Everything You Need to Know about Call Center Training

PSB

In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more. Businesses use various call center platforms to handle customer inquiries, complaints, suggestions, and feedback. Classroom training includes lectures, workshops, and group activities.

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Training Remote Workers: Strategies For Success In The Digital Age

HR Tech Girl

It’s using technology—like a smartphone, PC, e-reader, and more—to find, evaluate, and communicate information.” Provide enablement for the ever-growing tech stack The rise of remote work has led to a parallel rise in the use of virtual tools for remote-first organizations. What tools do you have available to use?