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As KnowledgeManagement professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers.
Contemporary people analytics is evolving engagement surveys to measure more than “employee satisfaction” and focus on key indicators like absorption, dedication, and vigor. As with trend number 2, this is even more prescient with hybrid and remote work, with increased isolation and a dearth of in-person interactions. So, I had to change paths.
The consultants work on client projects in small ad hoc groups formed around topics of joint interest, for example, knowledgeproductivity or sustainable business. Given those principles, after 15 years there are still no managers at K&S, nor hierarchy or job descriptions. K&S is managed by Collective Sensemaking.
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