ThoughtFarmer

JULY 29, 2019

We’ve all heard the cliché “knowledge is power,” but what use is knowledge in the workplace if it is trapped inside your employees’ heads? There is no shortage of information on the subject of knowledge management (KM), but the topic is hot with good reason. What is knowledge management?

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Zoho Recruit

AUGUST 17, 2023

An organization depends on its knowledge to facilitate employee productivity and make important business decisions. Absence of knowledge management strategy and tools can affect employee productivity and the organization's growth.

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Vantage Circle

JUNE 24, 2020

All data and information need to be managed so that there is never a gap in the future. Let us now have a brief look at what knowledge management is. What is Knowledge Management? The main objective of knowledge management is to enhance the performance of the organization and approach the goals strategically.

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Twine App

JANUARY 28, 2019

You need a knowledge management strategy. Put simply, knowledge management is the way an organisation shares information. The solution: you need a knowledge management strategy. What is a knowledge management strategy? A knowledge management strategy is your plan to get there.

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ThoughtFarmer

MARCH 6, 2020

On Friday morning ThoughtFarmer hosted a breakfast & learn session on the topic of knowledge management in the workplace. . The event, held at Stratus Restaurant in Toronto, attracted many industries including legal firms who are quick to seek out knowledge sharing solutions. .

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Hppy

MARCH 8, 2022

But how it impacted the day-to-day productivity of employees. . The way we used to track employee productivity might still be in place, but is it really effective? With WFH being the talk of the town, it’s essential to consider several factors contributing to efficiency and productivity. Employee Net Promoter Score (NPS).

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Conversation Matters

APRIL 14, 2017

I have long held a conviction that the best way to understand knowledge management is to actually experience it, not listen to a presentation about it, or even read about it - but to experience it. The meeting was designed around seven “Big Ideas” that URC has incorporated into its spread strategy for knowledge management.

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Paychex

NOVEMBER 17, 2015

A knowledge management initiative can provide a powerful way to leverage the working knowledge, specific to your business, that is resident in your workforce.

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ThoughtFarmer

SEPTEMBER 25, 2019

For example, what if you had to deal with a customer who insisted on knowing where every product was manufactured? These scenarios are just a few of the examples of why organizations seek to implement a knowledge management (KM) strategy. . Explicit knowledge : Knowledge that is easy to articulate and share.

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Synergita

SEPTEMBER 29, 2023

The era we live in today witnesses the intersection of technology, employee development, and organizational productivity. This blog is an attempt to guide managers, team leaders, and CEOs in exploring the interplay of technology and employee development that contributes to organizational productivity.

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Cornerstone On Demand

FEBRUARY 11, 2018

Whether in an office, out in the field, on the sales floor or on a production line, most workers today must use technology to interact with work-related content. But too often, workers use outdated and disconnected technologies to access and share this content, making them less productive and less satisfied at work.

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Xoxoday

AUGUST 2, 2023

The SDR shows them the product, highlights how it solves their pain point, and then passes them over to the sales team, which later converts the lead into a customer.   Customer onboarding, after a successful sale, ensures your customer knows how to use the product effectively enough to derive maximum value.

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Conversation Matters

MAY 13, 2012

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. To date, Knowledge Management has primarily been in the service of cost cutting or its twin, time saving.

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Conversation Matters

MARCH 9, 2018

Maybe KM is not about increasing production or saving dollars. Although it may seem counterintuitive, the act of helping others reduces loneliness and increases engagement! Maybe we’ve been putting the wrong focus on KM. Maybe it is about creating the kind of culture where we would all like to work. . . .

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HR Lineup

SEPTEMBER 14, 2023

Zendesk is a leading customer service and support platform that offers a comprehensive suite of tools and features designed to enhance knowledge management for businesses of all sizes. One of the standout features of Zendesk’s knowledge management software is its user-friendly content creation and editing tools.

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HR Lineup

SEPTEMBER 22, 2023

Quip is a powerful knowledge management software platform designed to facilitate collaboration, document management, and team productivity. Developed by Salesforce, Quip offers an intuitive and integrated approach to knowledge management, making it an indispensable tool for modern businesses and organizations.

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HR Lineup

SEPTEMBER 15, 2023

Bloomfire is a leading knowledge management software platform designed to streamline the organization, sharing, and accessibility of knowledge within businesses and teams. Key Features of Bloomfire: Centralized Knowledge Repository : Bloomfire acts as a centralized hub for all your organization’s knowledge assets.

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Satrix Solutions - Employee Engagement

APRIL 10, 2024

She ventured into legal publishing, focusing on online legal products, and later shifted to knowledge management roles in law firms. Balancing commercial roles with adoption-focused tasks and ensuring the team is engaged and productive are key aspects of her leadership role. What is the future of CX?

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HR Lineup

SEPTEMBER 17, 2023

HelpCrunch is a versatile customer communication platform that offers an array of features tailored to enhance knowledge management within businesses. One of the standout features of HelpCrunch as a knowledge management tool is its Knowledge Base.

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HR Lineup

MAY 8, 2023

Its flagship product, Communifire, is a comprehensive digital workplace platform that combines collaboration, communication, and knowledge management tools into one unified solution. This integration allows businesses to streamline their workflows and improve productivity by eliminating manual processes.

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Professional Alternatives

MAY 27, 2020

Many managers are trying to work through the impact that Coronavirus is having on their businesses and their employee’s customer service skills. How covid-19 affects various industries and brands depends on the kind of product or service that they render. — 4) Improve Knowledge Sharing.

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HR Lineup

SEPTEMBER 17, 2023

In today’s fast-paced business environment, effective knowledge management is the key to enhancing productivity, streamlining workflows, and ensuring that teams have access to accurate and up-to-date information. Analytics and Insights: Understanding how knowledge is being used is essential for continuous improvement.

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HR Lineup

SEPTEMBER 18, 2023

Atlassian Confluence is a powerful knowledge management software solution designed to transform the way teams collaborate, share information, and harness collective intelligence within organizations. This data-driven approach allows organizations to refine their knowledge management strategies continually.

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HR Lineup

SEPTEMBER 18, 2023

Sabio is a cutting-edge knowledge management software that has redefined the way organizations harness and utilize their internal knowledge resources. This software offers a comprehensive solution for knowledge capture, organization, retrieval, and sharing. The post SABIO appeared first on HR Lineup.

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Conversation Matters

MARCH 9, 2018

Maybe KM is not about increasing production or saving dollars. Although it may seem counterintuitive, the act of helping others reduces loneliness and increases engagement! Maybe we’ve been putting the wrong focus on KM. Maybe it is about creating the kind of culture where we would all like to work. . . .

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HR Lineup

SEPTEMBER 15, 2023

ProProfs Knowledge Base is a cutting-edge knowledge management software that revolutionizes the way organizations store, access, and share information. Streamlined Content Creation: One of the core features of ProProfs Knowledge Base is its user-friendly content creation tools.

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Jostle

SEPTEMBER 1, 2016

Vancouver, Canada (September 1, 2016) — Jostle Corporation is excited to see our employee intranet platform listed as one of KMWorld ’s Trend-Setting Products of 2016. In its 16th year, the list identifies products that fulfill the ultimate goal of knowledge management—delivering the right information to the right people at the right time.

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HR Lineup

SEPTEMBER 18, 2023

Helpjuice is a cutting-edge knowledge management software solution designed to empower organizations to efficiently capture, organize, and share their internal knowledge and information. This ensures that employees can quickly locate information, reducing the time spent searching for answers and boosting productivity.

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15Five

SEPTEMBER 29, 2023

(Managers under scrutiny from their bosses are especially susceptible to micromanaging those below them.) While the manager’s goal may be to increase their team members’ productivity, micromanagement tends to have the opposite effect.

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Conversation Matters

JULY 30, 2009

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.

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Conversation Matters

OCTOBER 10, 2012

As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers.

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Professional Alternatives

AUGUST 28, 2023

Additionally, providing the team with the necessary tools and technologies, such as remote support software and knowledge management systems, enhances their efficiency and productivity. It’s important to assess the volume and complexity of user issues to determine the optimal staffing level.

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HR Lineup

JUNE 19, 2023

Talla is an innovative software company that specializes in the development of intelligent automation and knowledge management solutions. These insights enable companies to make data-driven decisions, optimize their operations, and identify areas for improvement.

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HR Lineup

OCTOBER 10, 2023

In 2023, remote work has become an integral part of the modern work landscape, and the right tools can make all the difference in ensuring productivity and collaboration among remote teams. From project management to communication and file sharing, the right software can streamline workflows, boost efficiency, and keep remote teams connected.

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HR Lineup

SEPTEMBER 12, 2023

Notion is a transformative team collaboration software that has taken the world by storm with its innovative approach to knowledge management, project organization, and team communication. Teams can create custom databases to store and categorize data, whether it’s customer feedback, product roadmaps, or bug tracking.

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ThoughtFarmer

FEBRUARY 10, 2021

Branch manager. The information these employees need spans all types of bank products and services including: Details about different account types (fees, interest rates, etc.). Products & services. The Products & Services section is the real meat of a bank intranet. Up-to-date interest rate sheets. Fun/social.

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HR Lineup

SEPTEMBER 15, 2023

Freshdesk is a leading knowledge management software solution offered by Freshworks, designed to streamline and optimize helpdesk management for businesses of all sizes. Users can easily create articles, FAQs, guides, and other informative content to address common customer inquiries.

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