Conversation Matters
JUNE 25, 2012
I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.
Everwise
JULY 8, 2016
Flexible work conditions, learning/knowledge management, pay-for-performance, and coaching-style leadership will be the keys to being an “employer of choice” for in-demand talent. To be effective in today’s environment, managers must be strong and highly-engaged.
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Achievers
NOVEMBER 25, 2020
When you think about it, the role of a coach can be defined in the exact same way. It’s important to have managers as coaches in order to better understand the unique strengths of each individual worker. Why is a coaching perspective important? . Workers begin to see managers as coaches rather than as enforcers.
Conversation Matters
AUGUST 31, 2020
Tacit knowledge is deep knowledge, what a person knows, but often cannot articulate; it is what is often referred to as judgment. Tacit knowledge can only be learned through observation of a master or being coached by a master.
HR Bartender
APRIL 2, 2017
Knowledge Management : Retaining workers, even in a part-time or contingent status, allows the organization to retain knowledge. Learning and Development : Speaking of knowledge management, organizations might find it beneficial to create short peer based training programs as a way to pass along skills and knowledge.
Professional Alternatives
MAY 27, 2020
— 2) Avoid Poor Coaching Attitudes. Customer service skills are optimized when organizations move away from the rigidly structured coaching system in contact centers. Instead of reviewing a handful of calls one hour each week with a rep, managers can weave the coaching into the workflow.
HR Bartender
JUNE 13, 2017
Managers have one job – to find and train their replacement. When managers are focused on that one job, they hire the best talent, train for success, coach for high performance, and retain employees. They can do cool stuff that will enhance their skills and knowledge. They’re promotable.
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