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Applying Design Thinking for Employee-Driven Solutions

Everwise

The business operating environment has transformed over the past decade with the development of technology. Design thinking is an approach to generating new solutions that specifically meet customer or stakeholder needs. The cost and risk to experiment has substantially decreased. What is design thinking? Sounds great, right?

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Knowledge Management: Benefits and Best Practices

Vantage Circle

All data and information need to be managed so that there is never a gap in the future. Let us now have a brief look at what knowledge management is. What is Knowledge Management? The main objective of knowledge management is to enhance the performance of the organization and approach the goals strategically.

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How to be a Good Internal Consultant

Workplace Psychology

The Association of Internal Management Consultants (AIMC) says that an internal consultant provides various client support services within the enterprise. project management, quality management, human resources, information technology, training & development, finance, supply chain management, process improvement, etc.).

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Everything You Need to Know about Call Center Training

PSB

In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more. Businesses use various call center platforms to handle customer inquiries, complaints, suggestions, and feedback. What is call center software? Let’s get started.

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Workers are looking – and leaving – for career development

HR Morning

But it’s the ongoing training that’s at the core of talent management —and of retention. Software analysis and review site Better Buys conducted exclusive research into what companies are offering employees and what those employees really value the most. Institutional knowledge/Knowledge management. Unused tools.

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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Learning and Development (L&D) Resources Repository

Analytics in HR

That’s why we’ve created a list of key learning and development resources, divided into several topical categories: General L&D and Human Resources Development (HRD) Training needs analysis (TNA) Learning culture & learning organization The future of L&D Coaching Learning analytics L&D online course. Relevant videos.