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The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

KM is key to providing insights, for example, on how to improve sales and marketing, but KM is not the one to define benefit. You can’t measure the ROI of knowledge. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge?

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The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

KM is key to providing insights, for example, on how to improve sales and marketing, but KM is not the one to define benefit. You can’t measure the ROI of knowledge. We need more research to understand the social context of the worker, for example, what are the legal aspects of who owns the knowledge?

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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How HR Chatbots Can Improve HR Processes (Includes Company Examples)

Analytics in HR

Types of HR chatbots The advantages of using HR chatbots The disadvantages of using HR chatbots 5 examples of companies using chatbots in HR HR chatbot providers What are HR chatbots? 5 examples of companies using chatbots in HR 1. The post How HR Chatbots Can Improve HR Processes (Includes Company Examples) appeared first on AIHR.

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4 Great Ways to Conduct Peer Assists: Transferring Knowledge Effectively

Conversation Matters

Following are four examples where team members, with in-depth experience, assist a team that is facing a difficult problem. Although it is unlikely that any of these examples will fit your exact context, I’m hoping one or more will inspire some new ideas about how peers can assist each other in your organization.

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Reach All Employees with the 8 Most Relevant Internal Communication Formats and Channels

Staffbase

For example, a more sensitive topic might be raised in a town hall where employees have the opportunity to ask questions. For example, shipping service providers offer express delivery, streaming services make entertainment instantly accessible, and our smartphones allow us to be online constantly.