Reskilling: What is it and why is it important?
Insperity
SEPTEMBER 3, 2020
For example, a retailer might reskill its in-store salespeople to work as remote customer service agents to support a change in focus from brick-and-mortar to e-commerce sales. You can also build a stronger employer brand, a deeper bench of talent and a wellspring of innovation over the longer term. Keep an eye on new trends.
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