ebooks-guides best-practices-b2b-cx-management 
Qualtrics HR
AUGUST 22, 2019
How do I deliver a great business-to-business (B2B) customer experience (CX)? This is a question we increasingly hear leaders from B2B organizations asking. By 2020, Accenture Interactive predicts digital CX will be the main differentiator for B2B companies. CX in B2B is a different ball game than B2C.
Advos
SEPTEMBER 6, 2018
The best is yet to come! Josh_Bersin : Corporate Talent, HR, & Learning Analyst, Founder of Bersin by Deloitte, research and advisory firm focused on management, leadership, HR tech. Best Selling Author @DotComplicated & Dot. GretchenA : By day, I manage a product strategy team. By night, I manage a family.
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