November, 2005

Knowledge-at-work: Social knowledge


why i believe knowledge is constructed, emergent, ephemeral and tied to a community. surowiecki's “the wisdom of crowds” tells anecdotes and stories that illustrate some of the advantages of collective decision making, but my epiphany

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Obedient Employees Fall Victim to Hoax


Last year I wrote about corporate prank email and the hoax that was successfully perpetrated on a Starbuck''s Human Resources assistant. The prankster, Shizzy Joyce, pretended to be the President of Starbucks and asked the HR assistant to do a number of unusual tasks such as spying on the head of HR and firing the "fat girl." As bad as this was, it pales in comparison to the trick (crime) that has

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Motivating the Troops (and paying them for their performance)


BusinessWeek highlights "Electronic Scorecards" used in the banking industry. The article tells the tale of a Kansas City based bank called UMD Financial that’s using performance management to align goals and pay for performance. From the article: In the past the bank paid people based primarily on seniority and cost-of-living adjustments. Now a substantial part […].

Knowledge-at-work: The pull of podcasting


trying my hand at podcasting for the aok series on social software. this is a 6 minute mp3 file explaining the reasons and benefits of podcasting. download pod_pull.mp3.

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Workplace Mask Policy & Return to Work Templates

Paycor’s comprehensive checklist and customizable letters will help you re-start your business and welcome your team back to a new normal.

Knowledge-at-work: SSE - web feeds go hyper


bi-directional sse feeds take notifcation (rss) to the next level adding annotation & synchronization functionality. this weeks announcement by microsoft of an enhanced xml standard improves the functionality and versatility of rss

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More Trending

Knowledge-at-work: 5 most important KM issues


what are the 5 most critical issues facing knowledge leaders today? ranked by importance]. a) cultivating awareness of the knowledge imperative and advantage in our connected, global economy; b) connecting (local) knowledge actions

Implementation is Key


Watson Wyatt released a study today which shows that while employers are leveraging best practices when designing their performance management programs, they are falling short in the implementation of those programs. From the study’s summary: In designing their performance management programs, most employers have adopted best practices — including providing a formal yearly review (98 […].

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Google does Goal Alignment


Business 2.0 talks to Google CEO Eric Schmidt about goal alignment (even if they don’t use the words). Here’s "the … formula he uses to stay on track while innovating: Spend 70 percent of your time on the core business, 20 percent on related projects, and 10 percent on unrelated new businesses." " In Schmidt’s words: […]. Strategic HR Goal Alignment


Happy Thanksgiving!


Been traveling today (back to good old NYC), so I haven’t had a chance to post anything of substance, but I thought I would take a minute to wish a happy thanksgiving from all of us at SuccessFactors to all of you. Enjoy the Turkey. Smile a Lot. See you next week

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ABCs of Data Normalization for B2B Marketers

Data normalization. It’s not a far stretch to suggest that the topic isn’t exactly what gets marketers excited in their day-to-day workflow. However, if lead generation, reporting, and measuring ROI is important to your marketing team, then data normalization matters - a lot. In this eBook, we’ll break down the ins and outs of data normalization and review why it’s so critical for your marketing strategies and goals!

Things are Heating Up at


Things are getting good. A raft of new posts over at If you’re not hip to the contest, it’s a little game we’re playing to find the worst performance review ever. Prizes, fun and games. Like a carnival. Go check it out – tell us a story or post some comments to the contest […

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SuccessFactors Suite Reviewed


HR Blogger, DubDubs, who writes a fantastic, focused HR Tech blog sat in recently on a SuccessFactors webinar and posted his thoughts. Talent Management Workforce Performance Management

Too Many 360’s?


The Leadership Now blog talks about what can only be deemed a terrifically bad 360 process at a fortune 500 company. Don Blohowiak recounts the sad tale of a manager with so many 360′s to do, he and his team basically submit a boilerplate response to everyone. To boot, HR uses the 360′s to help […]. Talent Management Performance Reviews Workforce Performance Management

Software’s Eve of Destruction


Is the era of traditional enterprise software (Hardware, Software, Configure, Integrate, Test, Deploy) ending? Our customers think it is, we think it is, and now Wall Street is coming around, too. In an article on called "Software’s Eve of Destruction," Kevin Kelleher talks to Gordon Ritter – a Partner at Emergence Capital (one of […]. Uncategorized SaaS Software as a Service

Scaling the Digitally-Ready Workforce

The digital future will require a new set of skills, behaviors, and ways of working, but most organizations have not defined the critical competencies needed to compete in an age of disruption and do not have a process in place to assess digital readiness in their own people, a new Aon study finds. For HR leaders, the continuous state of disruption requires a new, more flexible approach to workforce planning and development. Download the full report, which shares insights from 1,551 senior business executives, HR leaders, and employees from around the world, to learn the 5 key insights and the steps your organization can take to transform your approach to people, jobs, and rewards to thrive in an uncertain digital future.

All About Forced Ranking (AKA the Dreaded Curve)


HBS’s Working Knowledge recently published an article on using Forced Ranking in performance management. I’ll get into the conclusions of the article, but first – what is Forced Ranking? Well, Forced Ranking is a method by which managers evaluate employees relative to the performance of other employees. It’s a little like the curve I had […]. Strategic HR Talent Management performance management Thinking About HR Workforce Performance Management

The Best Review Contest?


Regina at Bnet’s HR’s Brand New Experience blog thinks we should be having a best review contest in addition to a worst review contest. I like the angle, and she’s got a post about her best review ever. I’d like to get a "comforting basket," the night before my review, too! Some good ideas for […]. Talent Management Performance Reviews Workforce Performance Management

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SaaS for Small Business


Anita at the Small Business Trends blog is talking about the impact Software as as Service (SaaS or SaS) is having on small business. She does a great roundup of some of the discussion going on right now and talk about the benefit to be reaped by small businesses. Money Quote: If you are a […]. Uncategorized SaaS Software as a Service

The Next Y2K – Talent Management?


Got a tip on this interview with a Deloitte HR consultant named Andy Peck on Talent Management / Succession Planning. His Take: The biggest long-term issue is the lack of talent-management strategies and the relationship with changing demographics. By 2008 many baby boomers will be retiring, which will put enormous pressure on the workforce. One […]. Strategic HR Succession Planning Talent Management

Protecting Organizational Culture and Wellbeing During a Global Pandemic

Download the Gallagher Better WorksSM Insights COVID-19 report for information, new survey results and resources to help you recognize opportunities, minimize risk and confidently navigate the challenging road ahead.

“The Office” Tackles Performance Reviews


Through the miracle of Tivo, I just caught "The Office" on NBC. If you don’t watch it, you should – it’s a brilliant commentary on the nature of working for a company. Anyway, this episode found the good folks at Dunder Mifflin talking about performance reviews and I thought you might get a giggle out […]. Talent Management Performance Reviews

Why is Peformance Management “De-energizing and Negative?”


Gautam’s talking about performance reviews today. He asks "If it serves so many functions why is it often such a de-energising and negative process?" " It’s a fair question. Here are two guesses: 1. – The medium is the message. If you’ve got to slog through reams of paper to do your reviews, it almost doesn’t […]. Talent Management Performance Reviews Workforce Performance Management

Have We Forgotten About the Employee?


Our own Rob Bernshteyn published an article with the above title in the most recent edition of It discusses the complex issue of how workforce performance management systems actually treat the employees and managers that are expected to use them. While terms like "human capital supply" are bandied about pretty freely, can we really […]. Strategic HR Talent Management performance management Thinking About HR Workforce Performance Management

Performance Reviews Done Too Quickly?


Is such a thing even possible? Well, I wasn’t able to attend our most recent user group meeting in Chicago, but Randy Reynolds tells me about an interesting comment from some of our customers. We unveiled some new interface enhancements at the meeting that reduce the number of steps managers have to go through to […]. Talent Management Performance Reviews Workforce Performance Management

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

The Deal with HR-XML (and Podcast)


There have been some annoucements recently about the HR-XML standard so I thought I’d inquire about what was happening on that front within SuccessFactors. So, I had a conversation with Doug Ito who has been doing some work on it from our side. First – what is this thing? Well, it’s an attempt to make […]. Talent Management performance management

Safe Harbor Certification


Safe Harbor Certification is a program set up by the US Department of Commerce in partnership with the European Union. The deal is that the EU passed some regulations dealing with the privacy of its citizens’ data back in 1998 and the certification program was set up to help verify that US companies comply with […

In Response to Recent Criticism


A comment was made on the blog recently by a well known industry journalist who is also one of programmers of HR Tech. He was unhappy with some of my posts on the conference, specifically my post on the Pay for Performance breakout session. I want to respond to the criticism publicly, because I think […]. Talent Management performance management

“Why We Hate HR” Will Not Go Away!


According to this, Fast Company isn’t finished yet. The author of the "Why We Hate HR" article is set to appear on CNBC tonight. Let me know if anybody catches this

100% Remote Onboarding: Group Demonstration

Speaker: David Secunda, CEO, WorkBright

Join WorkBright on Thursday, June 24th to get a first hand look at how a 100% remote onboarding process works using their system. They'll cover a few of the new COVID-19 related legislation changes and how they can be easily facilitated with their platform.