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Everything You Need to Know about Call Center Training

PSB

Classroom training includes lectures, workshops, and group activities. It’s a helpful tool that ensures smooth communication and problem-solving. Automation: Employee training tools come with automation features, reducing the need for manual tasks. It’s useful for in-office settings where all trainees are present.

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How To Turn Employees Into Active Users of Corporate Knowledge

TalentCulture

Launching their knowledge management initiatives, organizations often resemble oil extraction companies. They start to drill their knowledge wells and rub their hands in anticipation of the upcoming boost to their business. Why knowledge lays idle. Tacit knowledge is underused. However, the case is pretty common.

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Training Remote Workers: Strategies For Success In The Digital Age

HR Tech Girl

Provide enablement for the ever-growing tech stack The rise of remote work has led to a parallel rise in the use of virtual tools for remote-first organizations. For example, the average company deployed 58 new applications or tools in 2015, whereas in 2022 that number has increased to 89. What tools do you have available to use?