Remove 2001 Remove Data Remove Groups Remove Knowledge Management
article thumbnail

Assessing Values in Online Technology Part 4

HR Examiner

We’re finishing up the series today in part four with the data from the 90-day study where we racked up 450+ hours watching demos, asking questions, and working to understand the business model and technical approach of 110 companies. Survey data was collected in Euroope (22%) and the US (78%). Talent Management.

article thumbnail

The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

Advanced analytics : Providing insights into call metrics, agent performance, and customer behavior, facilitating data-driven decision-making. Integration capabilities : Integration with various customer relationship management (CRM) systems and other business tools allow for seamless data sharing.

article thumbnail

My Bookshelf

Thrive Global

Vance) WTF?: