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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

And while I am not sure Cuban was thinking about HR tech when he made that comment, there does seem to be incredible opportunities there for these tools—think “Alexa for HR”—to make a huge impact in the workplace. McKinsey research in 2012 estimated that knowledge workers spend as much as 1.8 Advanced Digital Assistants. Advertisement.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

Advanced analytics : Providing insights into call metrics, agent performance, and customer behavior, facilitating data-driven decision-making. Integration capabilities : Integration with various customer relationship management (CRM) systems and other business tools allow for seamless data sharing. and Canada. and Canada.

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My Bookshelf

Thrive Global

From Nassim Taleb in The Black Swan : …a private library is not an ego-boosting appendage but a research tool. That all said, my growing wish list might be the best indicator of my ambition. I’m perhaps more proud of what I haven’t read, than what I have. Read books are far less valuable than unread ones. Vance) WTF?: