Part II “We Know More Than We Can Say: How to Use Tacit Knowledge
Conversation Matters
OCTOBER 5, 2013
They held video interviews with the participants to develop a shared context in advance, and built a careful agenda of knowledge sharing and solution creation. By the end of the study in 2002 the death rate had fallen to 2.1 Organizations need to offer, 1) opportunities for experience and 2) structures through which coaching can occur.
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