2003, 2017, Benchmarking and Metrics

Remote Workforce NPS: The Most Important Metric You’re Missing

ConnecTeam

JANUARY 11, 2017

There are so many different metrics and acronyms, you’re forgiven if you don’t recognize this one. NPS may be the one metric you’ve never heard of that meets the speed and flexibility of the modern workforce. It was introduced by Frederick Reichheld in the Harvard Business Review’s December 2003 issue. What is NPS?

Metrics

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Skills Quotient: The Solution to the CEO’s Biggest Problem

Degreed

OCTOBER 26, 2018

emphasis added] PWC 2017 CEO Global Talent Survey. Doing that takes a different mindset, new tactics, and an executive-level metric. CEOs need business-qualified metrics, which L&D has rarely had at its disposal, blurring the line between a business contribution and a business expense. McKinsey 2018 Global Institute Report.

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Human Resources Today

Remote Workforce NPS: The Most Important Metric You’re Missing

Skills Quotient: The Solution to the CEO’s Biggest Problem

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