Remote Workforce NPS: The Most Important Metric You’re Missing
ConnecTeam
JANUARY 11, 2017
It was introduced by Frederick Reichheld in the Harvard Business Review’s December 2003 issue. Some companies ask a follow-up question on the reasons behind the scores or how the company can help the employee achieve or maintain a 10. Why should you care about your employee’s loyalty and engagement?
Let's personalize your content