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KnowledgeManagement : Retaining workers, even in a part-time or contingent status, allows the organization to retain knowledge. Organizational history, information about processes, and background about key clients is essential to the business. They have BOTH knowledge of the organization and they’re an outsider.
They use natural language processing (NLP) to understand employee and candidate questions and provide relevant information or complete actions. In Engagedly’s State of Artificial Intelligence (AI) in Human Resource Management report, the AI adoption rate worldwide stands at 21%. They also collect documents and answer questions.
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