everything-about-a-learning-management-system Coaching Compliance Training Knowledge Management Meeting 
Conversation Matters
JUNE 25, 2012
I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings.
Terryberry
MAY 16, 2024
Workforce analytics software allows you to collect and analyze workforce data in order to gain insights about your entire employee population and make data-driven decisions. It uses analytics techniques and machine learning to uncover meaningful insights from the data. That's where workforce analytics software comes in.
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PSB
OCTOBER 18, 2023
Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The missing link here is structured call center training. In this post, we’ll explore why this training is essential, its advantages, best practices, software solutions, and more.
Conversation Matters
JULY 30, 2009
In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.
Thrive Global
MARCH 10, 2021
Eileen has spent over 30 years in the Public Sector, focusing on creating high impact and engaging learning experiences. She is now a coach and consultant, pursuing purposeful and intentional work in the “passion economy.” Can you tell us a bit about your childhood backstory? The reality is that didn’t work for me.
Lattice
JULY 30, 2018
Employees want their work and performance to be managed. That's why business performance management exists — it's a way for managers to support and develop employees to empower their work. The key to business performance management is to not be a helicopter boss or demand perfection all the time.
HR Examiner
JUNE 11, 2020
John covers the key points companies need to understand about AI and other intelligent tools to successfully implement systems and gain their full benefits. We’d love to hear your thoughts about this presentation. As we’ve learned from the pandemic, sample size matters. I prefer to call them intelligent tools.
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