Conversation Matters
MAY 13, 2012
GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.
Conversation Matters
JULY 5, 2010
They experienced the sad recognition that much of the knowledge about how to build the Saturn V rocket that took the astronauts to the moon, had retired along with the engineers who had been encouraged to take early retirement. David Delong wrote about NASA' loss in Lost Knowledge , Oxford Press 2004.
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Knowledge Musings
SEPTEMBER 26, 2008
There is a brigade charge underway to capture the wisdom (knowledge + experience) of the retiring corporate crowd. The urgency is perhaps driven by the fact that these “wisdom holders&# will retire, then turn around and charge their former employers a hefty consulting fee for continuing their services.
Conversation Matters
JULY 9, 2019
Learning from experience requires setting aside time to learn, but equally important, it requires being in conversation with peers with whom learners can reflect on their own experience and contrast that with the experience of others. Think of it as gestation time. Spaced conversations also allow time for trust to build among peers.
Conversation Matters
JULY 30, 2009
In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.
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