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MGM Grand 1 , a Las Vegas hospitality company, realized the need to enhance employee engagement by following a value-driven employeerecognition program. In its approach, the company successfully streamed employee satisfaction surveys, which showed an increase from 87.5% in 2005 and a turnover rate of 11.4%.
Last month The New York Times ran an article bemoaning the loss of pay raises in favor of one-time bonuses and non-monetary rewards. Cited in the article, analyst firm Aon Hewitt calls this a “drastic shift” based on the firm’s annual survey on salaried employee compensation. percent in the depths of the recession.
A study by Bateman & Crant; 2003, Lepper, Corpus, & Iyengar; 2005 have addressed this issue. You will see that an employee will perform best when they are promised a 10% bonus. The apparent bonus governs the employee's behavior, and he performs well to get it. An employer praising his employee for good performance. •
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