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How Hospital Human Resources Can Benefit Patient Satisfaction Scores

Hospital Recruiting

Since the Hospital Consumer Assessment of Healthcare Providers and System went live in 2008, hospitals have had to look closer at their practices to ensure they’re meeting the quality outcomes and patient satisfaction, as the Centers for Medicare and Medicaid now tie a portion of reimbursements to the HCAHPS score.

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Why Boards of Directors Need a New Profile

Culture University

A scan of the literature, the internet and my interviews with a number of governance practitioners has revealed that when selecting and developing board directors – profit or non-profit, the focus is very much on what they know, who they know, and what they’ve done. Ongoing failures and scandals. James McRitchie.