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Contact Center & CX Trends 2019 (Part 2)

Aberdeen HCM Essentials

In the first post of this three-part series, we noted that now is the time of the year CX leaders are evaluating their 2018 activities and planning for 2019. Aberdeen’s recent survey of CX leaders helped us uncover the top technologies companies plan to incorporate in their CX technology toolbox in 2019.

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What is an Intranet and Is It Still Relevant to Your Organization?

SocialChorus

And, as companies adopt more and more advanced technological tools to communicate with and engage employees in highly effective ways, there may soon come a time when intranets are seen as dusty relics of an older era. . A good Content Management System (CMS). What is the modern intranet? What is an Intranet?

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What is an Intranet and Is It Still Relevant to Your Organization?

SocialChorus

And, as companies adopt more and more advanced technological tools to communicate with and engage employees in highly effective ways, there may soon come a time when intranets are seen as dusty relics of an older era. . A good Content Management System (CMS). What is an Intranet? Advantages of an Intranet.

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9 HR Trends for 2023: Breaking Boundaries

HR Trend Institute

From work for income to work as an expression of purpose From a collective to a personalised approach From technology as ‘nice to have’ to technology as a major transformational driver From slow to fast to faster > focus on current burning urgent issues From intuition and biases to evidence-based working.,