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Contact Center & CX Trends 2019 (Part 2)

Aberdeen HCM Essentials

In the first post of this three-part series, we noted that now is the time of the year CX leaders are evaluating their 2018 activities and planning for 2019. Aberdeen’s recent survey of CX leaders helped us uncover the top technologies companies plan to incorporate in their CX technology toolbox in 2019. videos, images, podcasts, etc.)

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What is an Intranet and Is It Still Relevant to Your Organization?

SocialChorus

Features such as employee recognition, performance objectives, an onboarding process, and encouraging workers to be active on the intranet can contribute to building a successful company culture. . It serves as a website, communications channel, knowledge management tool, and collaboration platform. Learn More.

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What is an Intranet and Is It Still Relevant to Your Organization?

SocialChorus

Features such as employee recognition, performance objectives, an onboarding process, and encouraging workers to be active on the intranet can contribute to building a successful company culture. . Related Stories: The Employee Experience in 2019. Infographic: 8 Employee Engagement Best Practices for 2019. Intranet FAQs.

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9 HR Trends for 2023: Breaking Boundaries

HR Trend Institute

Research where and how it can enhance the employee experience – for example, onboarding. It’s time to view talent management as solving real business problems today rather than just building succession plans for the future. Upskill your recruitment and talent teams in data analytics, knowledge management and storytelling.