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Knowledge Management: What it is and why it matters

ThoughtFarmer

We’ve all heard the cliché “knowledge is power,” but what use is knowledge in the workplace if it is trapped inside your employees’ heads? There is no shortage of information on the subject of knowledge management (KM), but the topic is hot with good reason. alone, about 10,000 baby boomers retire every day.

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Knowledge management: Fuel for the social enterprise

Bersin with Deloitte

Just as you tailor offerings and manage your interactions in the external world to attract and serve customers, the way you manage knowledge is an opportunity to build that same rapport with your workforce. Lots of knowledge, not a lot of management. Posted by Steve Lancaster on November 16, 2018. Related links.

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The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

You can’t measure the ROI of knowledge. Where we used to talk about blue collar and white collar, we now need to add “no collar.” “These no collars are those contributing knowledge on platforms like Stack Overflow , they are software programmers that work freelance and get engaged as contractors. It’s the wrong question!

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The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

You can’t measure the ROI of knowledge. Where we used to talk about blue collar and white collar, we now need to add “no collar.” “These no collars are those contributing knowledge on platforms like Stack Overflow , they are software programmers that work freelance and get engaged as contractors. It’s the wrong question!

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Internal Knowledge Base: How to Create a Corporate Wiki

Rise

As reported by McKinsey , a single employee “spends an estimated 28 percent of the workweek managing e-mail and nearly 20 percent looking for internal information or tracking down colleagues who can help with specific tasks.” . An internal knowledge base is a content repository for your company. Some good news, though?