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How to capture institutional knowledge

Insperity

Training happens, expectations are set, and procedures are introduced – but none of these things are written down. Meanwhile, with so much information that must be documented for compliance reasons, it’s easy to skip formalizing procedures that don’t legally require documentation. That’s the trouble with institutional knowledge.

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The Twine Guide to Building Your Internal Knowledge Base

Twine App

Keep your knowledge base relevant. We’ll show you how to get up and running with an internal knowledge management system your staff actually use. If nothing else, we hope it plays a part in creating some great Knowledge Bases that help great companies do great things. Chapter 4 – The case for maintenance.

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The Bamboo Project Blog: Organizational Barriers to Using Web 2.0 Tools

The Bamboo Project Blog

I mentioned that Id done training for a government client that blocked access to sites such as Google Mail and how this obviously impacts staffs ability to use many of the tools I talk about. e-Portfolio Culture of Training vs. Culture of Learning Exploring Personal Learning Environments (PLEs) Job Searching the Web 2.0 Read More Here!

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An Organization That Is Serious About Lessons Learned:The Wildland Fire Lessons Learned Center

Conversation Matters

The LLC facilitates the documentation of lessons in a variety of formats to make them accessible. The website notes, “The LLC is particularly important at this time when a large cohort of senior wildland fire managers are retiring within the next 4-5 years.

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The Bamboo Project Blog: How I Organize Myself to Write a Blog Post

The Bamboo Project Blog

Obviously my trusty Netvibes is a great source of information, but I also do a lot of reading (books and magazines, as well as online), listen to NPR , and try to just pay attention to whats going on around me. How I document these ideas depends on where I get them from. How do you organize yourself to write your blog posts?