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3 patient experience problems that can be tackled with CX solutions

Qualtrics HR

Many of the issues you face with patient experience may be solved with the same best-in-class customer experience (CX) principles used by the world’s most successful brands. Guest speaker Faith Adams, Senior Analyst from Forrester, discusses this in more detail in our recent webinar on modernizing the patient experience.

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Jorge Sun of LendingFront: “Hire smart and from diverse backgrounds”

Thrive Global

As part of my series about the “How to Navigate and Succeed in the Modern World of Finance”, I had the pleasure of interviewing Jorge Sun, CEO and Co-founder of LendingFront. I have also had experience as a small business owner?—?I Do you have a “number one principle” that guides you through the ups and downs of running a business?

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Brendon Montgomery Of Rangle: “Divide and conquer”

Thrive Global

As Vice President of Global Business Development at Rangle, Brendon works hands-on with the world’s most ambitious brands to enable the delivery of their business-critical customer experience programs. He joined Rangle in Toronto in 2016 and helped build the company into the leading experts in modern web development.

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How Providence Streamlined Employee Communications to Improve Patient Care and Safety

SocialChorus

How can you measure communications across your systems to ensure they’re getting critical patient care and employee safety information? Transforming the employee experience. How do you reach 120,000 frontline healthcare workers in 1,000+ locations across 7 states? View the full case study: Providence Case Study.

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What is digital transformation? Guidance from change experts

SocialChorus

How does digital transformation impact the employee experience? According to The Enterprisers Project , digital transformation calls for “a cultural change that requires organizations to continually challenge the status quo, experiment often, and get comfortable with failure.” Read the ebook. What is digital transformation?

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Conference Twitter Primer #HRtechConf 2018

Advos

” @Adobe : Changing the world through digital experiences. armenberjikly : Founder / CEO @Kanjoya (acquired by @ultimatehcm) | Founder Experience Project | Growth Strategy @ultimatehcm | Stanford engineering | Angel Investor in AI. Passionate about Product Management, HCM and User Experience. PeopleFirst, always.”

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Industry Insights Digital Summit On-Demand

UKG

That’s why many are taking steps to optimize processes, upskill their frontline workforce, invest in the end-user experience, and empower their teams through digital technology. This “Frontline Worker Success Formula” increases engagement and retention, enhances customer experiences, and improves productivity and profitability.