The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management
Conversation Matters
JULY 19, 2017
I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID. Like his unique position on effectiveness, Jean-Claude has atypical views on the familiar KM maxim of People, Process and Technology. He is the CKO of Microsoft Services, the largest Division of Microsoft with over 22,000 people.
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