Conversation Matters

MAY 13, 2012

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. To date, Knowledge Management has primarily been in the service of cost cutting or its twin, time saving.

Knowledge Management 91

Knowledge Management Planning Tools Interview Software Groups 91

Achievers

MAY 13, 2013

Organizations with high engagement rates are 78 percent more productive and 40 percent more profitable than disengaged organizations 1. In 2010, Credit Union ONE began their journey to improve employee engagement. Since engagement scores were low, the company’s board of directors set a strategic goal to have an engaged staff by 2013.

Planning Tools 92

Planning Tools Compliance Training Employee Recognition Employee Appreciation 92

Conversation Matters

JANUARY 6, 2020

In my studies of virtual teams, one of the managers I interviewed, Kim Glover, the Global Manager of Knowledge Management at TechnipFMC, exemplified worker autonomy, as this quote from one of her team members illustrates. Best Buy's average productivity increased 35% through its flexible work program.

Survey 89

Survey Report Productivity Knowledge Management 89