Remove 2012 Remove Data Remove Events Remove Knowledge Management
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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

Full disclosure: When I’m not on the road attending an HR event, I probably speak to Amazon’s Alexa at home more than just about all the people I know. McKinsey research in 2012 estimated that knowledge workers spend as much as 1.8 hours each day searching for the information they need to do their jobs.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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4 Great Ways to Conduct Peer Assists: Transferring Knowledge Effectively

Conversation Matters

The team has spent several months collecting and analyzing a great deal of data about the possible well site off the coast of Norway. Then Helen introduces Knut, the geologist, who begins to talk through the data on the wall charts, offering his interpretation of it. Before long everyone is up looking more closely at the wall data.

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Evaluation in Healthcare Improvement

Conversation Matters

In this blog I provide an answer that I think is applicable to both healthcare improvement and knowledge management. Karl Weick notes, “The same event means different things to different people, and more information will not help them. Collective Sensemaking is primarily about finding patterns in seemingly unrelated data.

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