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7 Ways to Make the Shift From HR Pro to HR Leader

EmployeeConnect

Many resources are available today (just like this blog!) This involves accompanying employees and managers through appropriate training so they know what’s coming next. Managing a diverse workforce and creating adapted onboarding and development programs is at the heart of a HR daily routine.

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Improving Knowledge Worker Productivity

Conversation Matters

As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers. Knowledge Management Professionals.

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Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.

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The 15 Top Call Center Software Platforms for 2024

Rallyware for Human Resources

Call center software offers multiple benefits to both agents and businesses, such as: Enhanced efficiency : Streamlining call management and agent workflows, this increases operational efficiency and reduces wait times. and Canada. Plus, with its easy-to-use interface, any business can set up its call center within less than 3 minutes!