Remove Bonuses and Incentives Remove BPO Remove Metrics
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HR Tech Awards 2025 Winners Announced

Ben Eubanks

ERIN is doing this at scale, enabling talent teams to not only drive referral activity on a consistent and comprehensive scale, but also handling the “afterthought” aspects like payouts and bonuses through easy payroll integrations. Our team was impressed.

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How to Retain Call Center Employees & Reduce Turnover

Empuls

With the challenges of demanding customers, repetitive tasks, and, sometimes, stringent performance metrics, it's no surprise that keeping employees motivated and satisfied can be challenging. Employees often must adhere to strict performance metrics, manage high call volumes, and occasionally deal with irate or frustrated customers.

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Auto rating: Challenges and Solutions – Part 1

Synergita

Many of the metrics-driven organizations’ performance ratings differ from this. Even to compare the metrics of the two machines, we need to consider the model, manufacturing date, design, technology used, level of maintenance, etc. Metrics Management: Few key questions: a. A good trend? Is ESOP, the key retention factor?