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Industry Insights: Call Center

Payactiv

dropped to 3.4%, which made recruiting at competitive wages challenging for call centers. In 2021, a new set of problems beset upon the industry, including staffing shortages and intense competition for quality labor. Learn more about the four big benefits of offering earned wage access to your call center employees.

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5 Strategies for Supporting Senior Care Workers

Payactiv

In addition, many of these workers earn near-poverty-level wages. Just consider these figures: Home-care workers earn a median hourly wage of $12.60, according to the Bureau of Labor Statistics. The current staffing shortages also extend to nursing home roles. an hour and a $3,000 signing bonus, depending on location and shift.

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What Is Human Resources?

Analytics in HR

As a department, it is responsible for managing HR activities from recruitment and onboarding, compensation and benefits, learning and development, performance management, and employee relations to separation or retirement. Human Resources is both a function and a department within an organization.

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Pay Transparency: What It Is & How to Navigate New Laws

Astron Solutions

Ready to learn the ins and outs of pay transparency? There’s been a lot of buzz lately around the topic of pay transparency as more and more states across the U.S. have begun enacting legislation that requires employers to make salary information more accessible for both current employees and job seekers. Let’s dive in.

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Guide to Hiring Employees in Austria

Recruiters Lineup

Employment contracts must be in writing, and they typically cover essential terms such as working hours, remuneration, and notice periods. Working Hours and Overtime: The standard working week in Austria is 40 hours, with eight hours per day. Overtime work is regulated to protect employees from excessive working hours.

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Guide to Hiring Employees in Chile

Recruiters Lineup

Understanding Chile’s Labor Market Chile’s labor market is characterized by a mix of formal and informal employment, with significant variations in wages, working conditions, and job stability. Informal employment provides flexibility but is characterized by low wages, precarious working conditions, and limited access to benefits.

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HR Glossary of Terms

Zenefits

Sometimes you need a glossary on hand when you’re stuck trying to remember a definition, or you’re wanting to learn some new terminology. Adverse impact can happen in many aspects of employment, including hiring, training and development, promotion, performance evaluation, transfer, and termination. Absenteeism.