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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. They also allow you to identify areas for improvement and prioritize programs or interventions such as management training or incentives. The flexibility of the Payactiv platform benefited both hourly and salaried workers.

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Empowering Employees to Relieve Financial Stress, Improve Patient Care

Payactiv

In particular, the hospital’s “total rewards” program promotes wellness, balance, and career development, including financial wellness benefits and incentives in the form of discounts and bonuses. Johnson went on to assess how the Payactiv implementation would affect internal groups such as IT, payroll, and human resources.

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How to retain employees in healthcare sector

Payactiv

HOSPITALS “By empowering our employees to improve their financial wellness, the Payactiv service helps us optimize productivity and provide excellent care to our patients.” Johnson went on to assess how the Payactiv implementation would affect internal groups such as IT, payroll, and human resources.

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Tired of Employee Turnover? Increase Retention with this Easy to Implement Cost-Free Solution

Payactiv

EWA is a key feature of the Payactiv financial wellness platform which includes a whole suite of financial management services that help people deal with everyday financial needs and provide a path to financial stability and growth. . Managers can reduce churn by incentivizing retention — setting regular bonuses and/or pay increases.