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Collective Sensemaking: How One Organization uses the Oscillation Principle

Conversation Matters

The day provides time for necessary coordination and joint decision-making but also for sharing client work, exchanging professional development ideas, and working on projects. I have interacted with K&S for over ten years, working with their clients and offering the K&S consultants my own growing insights about knowledge management.

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How HR Chatbots Can Improve HR Processes (Includes Company Examples)

Analytics in HR

They can also update employees’ information, track attendance, and direct staff to relevant HR resources. Using Bloomfire’s Knowledge Management Software System software, Aite Group created hundreds of pieces of content for employees. The time to hire was also shortened. million subscribers. Most KPIs were unmet.

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Training Remote Workers: Strategies For Success In The Digital Age

HR Tech Girl

The switch to hybrid and fully remote working has required training teams to invest their time, budget, and energy into designing, developing, and delivering modern, virtual-first remote training experiences for upskilling new employees. At large employers, that figure is 187 (from a recent Freakonomics podcast)!

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Where Knowledge Management Has Been and Where It Is Going- Part Three

Conversation Matters

In this three part series I‘ve classified the evolving landscape of knowledge management into three categories. The first category is Leveraging Explicit Knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content. Leveraging Collective Knowledge.

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Using Teams to Solve Hard Problems: A Book Review of Collaborative Intelligence By Richard Hackman

Conversation Matters

There are many insightful researchers and theorist who come from other disciplines, but have much to offer knowledge managers. In this post, I am reviewing his last book (he died in 2013) in which he turned his in-depth understanding to study teams in US intelligence agencies. Richard Hackman is one of those.