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Bersin: Why you need to treat your service pros like software engineers

HRExecutive

Employers are scrambling to hire nurses, drivers, food service staff and customer support representatives. I view this as a wake-up call for companies everywhere. Without a strong service organization and a sound set of practices to hire, care for and support service teams, your company will never grow.

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Prepare Your Questions For #HRTechWorld and #HRTechConf

In Full Bloom HR

What changes should we be making in our HRM policies and practices to support a more social, mobile and global workforce? I keep hearing about social/mobile/global/embedded analytics/the importance of integrated talent management/[you name the hot topic here], but these capabilities seem to be add-ons at added cost etc.

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With New Series C Funding, Thrive’s Mission Meets the Moment

Thrive Global

Thriving Mind — a mental health and resilience program we developed in partnership with Stanford Medicine — has been rolled out to many of our customers, including Accenture’s global workforce of over 500,000. We’ll double down on hiring for our go-to-market teams, including sales, marketing and customer success.

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What You Need to Know About High-Volume Hiring

Cisive

Enterprise organizations are often required to respond to changes in workforce and business planning by scaling recruiting efforts that support evolving demands. High-volume hiring strategies can help businesses like yours scale productivity and profitability and attract top talent.

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“Improving Financial Wellness for Your Frontline Workers” With Sabina Bhatia

Payactiv

We have employers, like one of the employers at a call center told me that, “My employee will leave the shift in the middle of the day to go ride for Uber.” Sabina Bahtia: And once again, just looking at numbers, right Rob, roughly 1 billion people, nearly a third of the global workforce, are freelancers. alone, right?

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“Sustaining the Livelihood of the Hourly Worker” With Sabina Bhatia

Payactiv

Payactiv Chief Customer Officer, Sabina Bhatia, joins host, William Tincup, on the recruiting daily podcast. William Tincup: Ladies and gentlemen, this William Tincup and you are listening to recruiting daily podcast. billion, nearly a third of the global workforce that are freelancers. So a wonderful topic.

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How These 4 Companies Are Embracing Flexible Work — and Why You Should Too

Linkedin Talent Blog

There was just one problem: The call center team couldn’t benefit from these policies because calls could only be recorded at their desks. When one call center leader raised this issue with the company, Humana began to explore emerging technologies that would allow the team to work from home.