Conversation Matters

MAY 13, 2012

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

Knowledge Management 91

Knowledge Management Planning Tools Interview Software Groups 91

HR Lineup

NOVEMBER 13, 2023

These tools facilitate the implementation of ITIL (Information Technology Infrastructure Library) best practices, helping businesses manage and deliver high-quality IT services. Top 10 IT Service Management Platforms in 2024 1. Known for its intuitive user interface, this tool facilitates easy incident and change management.

HR Software 52

HR Software Assessment Software Tools Analytics 52

Conversation Matters

JULY 5, 2010

They experienced the sad recognition that much of the knowledge about how to build the Saturn V rocket that took the astronauts to the moon, had retired along with the engineers who had been encouraged to take early retirement. David Delong wrote about NASA' loss in Lost Knowledge , Oxford Press 2004. Very powerful.

Planning Tools 104

Planning Tools Knowledge Management Diversity Groups 104

Conversation Matters

FEBRUARY 23, 2010

Identifying Interviewees : In consultation with the agency sponsor, four departments were selected to be involved in the study, making sure a diversity of types of work were included. The interview teams from the four departments came together for the first of three meetings. They brought with them their corrected copies of the draft.

Study 52

Study Interview Software Assessment Software Analysis 52