PSB

OCTOBER 18, 2023

Classroom training includes lectures, workshops, and group activities. It ensures that agents stay updated on market trends, develop their professional skills, and give companies a competitive edge. Here are the key benefits of call center training programs: Minimize Knowledge Gaps: Continuous training fosters a culture of learning.

Compliance Training 52

Compliance Training Hiring Software Onboarding Software Assessment Software 52

TalentCulture

DECEMBER 19, 2016

Launching their knowledge management initiatives, organizations often resemble oil extraction companies. They start to drill their knowledge wells and rub their hands in anticipation of the upcoming boost to their business. Why knowledge lays idle. Tacit knowledge is underused.

Knowledge Management 40

Knowledge Management Knowledge Base How To Tools 40

Zenefits

AUGUST 25, 2022

Have you ever attended a killer onboarding program, sat through a workshop that left you feeling inspired, or done a team bonding activity that had a lasting impact? If so, you can bet a savvy learning and development (L&D) professional was behind it! Gallup states that only 10% of companies onboard their employees effectively.

Harassment 36

Harassment Hiring Software Compliance Training Onboarding Software 36

HR Tech Girl

MARCH 24, 2023

As an L&D leader with experience at both large-scale enterprises and hyper-growth tech companies, I have seen firsthand the importance of providing professional development to remote workers through online training in order to engage, develop, and retain talent. Learning modalities How will remote workers access your content?

Compliance Training 52

Compliance Training Assessment Software Planning Tools Onboarding Software 52