Is it time for a culture check-up?
JANUARY 27, 2020
based insurance and investment-management company laid off 12% of workers in its Lincoln Financial Distributors division. While she and the rest of the management team were confident the company would weather the storm, Buckingham knew the workforce would have to be engaged and motivated to rebuild once the dust had settled. Originally, Lincoln management scoffed at Buckingham’s proposal to include a passion measure, but she fought to keep it—and won.